Acceptance Mark
Google Checkout Acceptance Mark



We do not want you to keep any product that you cannot use. We will accept returns of most equipment within thirty days. The exceptions to this are hand held, headset and earset microphones for obvious reasons. Countryman does have a short return policy for E6's please call us for the details. Snakes with a price over $250 may not be returned. If you have a product to return it must be accompanied with all of the original papers including warranty card if applicable. The product and all of the packing and papers must be in new condition. You must call us, before returning any equipment, to obtain an RA number. This number must appear on the inside of the package and not be written on the original manufacturers box. Insuring the item for its purchased value is your responsibility when returning the item to us.

No B Stock
We do not re-sell returned equipment over the internet, usually it will become part of our rental stock or sold locally. We will only sell new equipment supplied to us by the manufacturer as new. We do not sell 'B' stock.

Demo and Rental
We do have rental equipment, call us for information. If you are a current verbal customer with us we may be able to arrange for you to have demo equipment. Call us for more information.

We are authorized dealers for all of the products that we sell. Full manufacturers warranty will apply.

Customer service
If you need help or advice please call us at 480-248-9975

We reserve the right to change any of these policies at any time without notice.